By confirming your booking, you agree to the following cancellation policy:
- 28 May 2026 – 31 July 2026: Free cancellation or rebooking up to 5 days before arrival.
- 1 August 2026 – 15 August 2026: Free cancellation or rebooking up to 14 days before arrival.
- 16 August 2026 – 31 October 2026: Free cancellation or rebooking up to 5 days before arrival.
- 3 December 2026 – 20 December 2026: Free cancellation or rebooking up to 14 days before arrival.
- 21 December 2026 – 4 March 2027: Free cancellation or rebooking up to 28 days before arrival.
- 5 March 2027 – 29 March 2027: Free cancellation or rebooking up to 14 days before arrival.
Please note: If you cancel after the free cancellation period has expired or do not arrive for your stay (no-show), a cancellation fee of 100% of the total booking amount will be charged.
Important information about our cancellation policy:
- Please note that insufficient snowfall, changes to your vacation due to work commitments, or illness of a family member are not considered exceptional circumstances for a free cancellation. In such cases, we reserve the right to retain your deposit and charge cancellation fees according to the applicable cancellation policy.
- Our recommendation: For complete peace of mind, we recommend taking out Hotel Cancellation Plus Insurance. The insurance costs approximately 5% of the total travel price and covers not only cancellation fees and trip interruption, but also delayed arrival, involuntary extension of your stay, as well as search and rescue costs (including helicopter rescue).